Chamber of Commerce Hawaii

Director of Communications & Public Affairs

Posted: 09/22/2024

 
Primary Job Summary 
Develop and lead the Chamber’s overall community building and communications programs that include integration and implementation of activities designed to enhance the company brand. Includes: Cultivating and maintain strong media relationships, advance company's position with relevant constituents, managing the planning, organizing and execution of the Chamber’s communications, marketing, and business advocacy efforts.
 
Minimum Qualifications & Education Required
  • High School Diploma, Associate or bachelor’s degree required, emphasis in Communications, Journalism/PR/Marketing/Digital Media a plus.
  • 5- years of experience in media relations, marketing, or communications.
  • Proficient in Outlook, Word, PowerPoint, Publisher/ Canva/Social Media Platforms, and Word Press.
  • Must be able to work effectively independently and in a team environment
Essential/Primary Job Duties
  • Develop and execute comprehensive public affairs strategies to enhance the organization's reputation and brand.
  • Plans and executes communication and marketing strategies based on Chamber Strategic Plan and individual strategies for projects from Chamber departments, including Blueprint, Hawaii on the Hill and more.
  • Plan and execute public relations campaigns, events, and initiatives to promote the organization's mission and programs.
  • Cultivate and maintain relationships with key stakeholders, including government officials, community leaders, and media representatives.
  • Monitor and analyze public opinion and legislative developments that may impact the organization's operations or public image.
  • Oversees all public communications and serves as the Chamber’s primary point of contact with all media, writes press releases and coordinates Chamber’s messaging.
  • Advises Chamber on public relations strategies and image.
  • Assists Chamber and Board members with speech writing, letters, event scripts and other communication tools as needed.
  • Develop comprehensive communication strategies for each department.
  • Manage the Chamber’s E-Voice of Business email newsletter.
  • Manage the Chamber’s website, and serves as executive editor of the website.
  • Manage Voice of Business podcast from securing speakers, coordinating logistics of podcast recordings, creating summary of podcast description, and sharing across Chamber communication channels.
  • Maintain strong working knowledge of all Chamber products, services, and programs.
  • Monitor current events and news sources for relevant stories and media opportunities.
  • Be familiar with, and abide by, the Chamber’s policies and procedures.
  • Perform other functions, as assigned.

Knowledge, Skills, and Abilities
  • Excellent communication skills, both written and verbal, with the ability to articulate complex ideas clearly and persuasively.
  • Experienced writer in a variety of mediums including digital newsletters, blogs, speech writing, news releases, website copy and advertising
  • Strong interpersonal skills to build and maintain relationships with diverse stakeholders.
  • Proven experience in public relations including media relations (and news monitoring) and crisis communications.
  • Exceptional organizational and project management skills with the ability to prioritize and manage multiple initiatives simultaneously.
  • Flexibility and adaptability to work in a fast-paced and dynamic environment.
  • Creativity, enthusiasm, and passion for helping businesses in Hawaii.
  • Experience creating and editing content.
  • Awareness of public policy and government relations.
  • Familiarity with the State or County Legislative Process a plus.
  • Professionalism, integrity and emotional intelligence.
  • Ability to create a positive impression of the Chamber while responding to members either by telephone, email or in person.
  • Expertise in dealing with high-profile stakeholders, such as elected officials, CEOS and a variety of external constituencies.
  • Must be able to serve as Chamber spokesperson as needed

Other Requirements:
  • Normal business hours, with some early morning, and occasional evening hours.
  • Primarily in-office position.
  • Annual trip to Washington, D.C. in June every year. This person is expected to attend.
  • May be required to stand for extended periods.
  • Able to lift 25 pounds.
  • Vehicle and valid driver’s license.
  • Limited travel may be required.
  • Must be available for after-hours media coordination as needed that may include early am, evening or weekend.
Annual starting base salary: Commensurate with experience
 
Benefits:  Health, Disability, Term Life and Long-Term Care Insurance; 401(k); PTO; Reimbursements for Qualified Expenses and Mileage; Parking, professional development opportunities, working with a great team