Chamber of Commerce Hawaii
Communicating with Your Customers
Chamber of Commerce Hawaii’s Events unite the business community to enhance the state’s economic climate by fostering success for businesses and business leaders alike. Attend or sponsor a Chamber event to promote your company, build brand awareness, market to your target demographics, expand your network and invest in your local community.
This training is a part of the Communication Skills for Success program offered in partnership with Kapi'olani Community College and the Chamber of Commerce Hawaii.
The use of technology is vital to our daily communication. Whether we communicate through emails or hold conversations on the phone, etiquette is important. Cultural factors can also create diverse communication challenges and situations. When you develop an understanding of differences and experiences, it helps to promote acceptance and respect for other ideas and viewpoints. Topics include:
- Email and Phone Communication
- Inter- and Cross-cultural Communication
By the end of the program, participants will be able to:
- Use appropriate etiquette when communicating in emails.
- Use appropriate etiquette when communicating on the phone.
- Practice skills to improve intercultural and cross-cultural communication skills.
- Identify generational and regional differences and adapt communication styles to respective individuals.
- Use verbal and nonverbal skills that are appropriate for culturally diverse groups.
Date and Time
Tuesday Jul 7, 2020 Thursday Jul 9, 2020
July 7, July 9 (2 sessions)
3:00-5:00 PM HST
Location
Online via Kapiolani Community College
Fees/Admission
IMPORTANT! Check with your employer to see if you're eligible for Employment & Training Fund benefits - you may be able to have your dues completely covered! Click here to fill out the ETF form to be submitted along with your registration. Member Discount Code: COC10 Kapi‘olani Community College Refund/Drop Policy:
$55 (Chamber Member)
HOW TO REGISTER: Please register and pay for your selected course(s) on the Kapi'olani Community College Continuing Education website HERE. Payment can be made directly on their website via credit card, or you can also mail in payment via check to Kapiolani Community College.
$65 (Non-member)
HOW TO REGISTER: Please register and pay for your selected course(s) directly on the Kapi'olani Community College Continuing Education website HERE. Payment can be made directly on their website via credit card, or you can also mail in payment via check to Kapiolani Community College.
100% refund: Notification to Non-Credit Registration made 10 business days or more prior to start date of course.
50% refund: Notification to Non-Credit Registration made 5-9 business days prior to start date of course.
0% refund: Notification to Non-Credit Registration made less than 5 business days prior to start date of course.
Contact Information
Katie Kaahanui, Education and Workforce Development Coordinator
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