BEGIN:VCALENDAR VERSION:2.0 PRODID:-//ChamberMaster//Event Calendar 2.0//EN METHOD:PUBLISH X-PUBLISHED-TTL:P3D REFRESH-INTERVAL:P3D CALSCALE:GREGORIAN BEGIN:VEVENT DTSTART:20200708T010000Z DTEND:20200710T030000Z X-MICROSOFT-CDO-ALLDAYEVENT:FALSE SUMMARY:Communicating with Your Customers DESCRIPTION:This training is a part of the Communication Skills for Success program offered in partnership with Kapi'olani Community College and the Chamber of Commerce Hawaii. \n\n\n\nThe use of technology is vital to our daily communication. Whether we communicate through emails or hold conversations on the phone\, etiquette is important. Cultural factors can also create diverse communication challenges and situations. When you develop an understanding of differences and experiences\, it helps to promote acceptance and respect for other ideas and viewpoints. Topics include:\n\n Email and Phone Communication\n Inter- and Cross-cultural Communication\n\n Learner Outcomes:\n\n \nBy the end of the program\, participants will be able to:\n\n\n Use appropriate etiquette when communicating in emails.\n Use appropriate etiquette when communicating on the phone.\n Practice skills to improve intercultural and cross-cultural communication skills.\n Identify generational and regional differences and adapt communication styles to respective individuals.\n Use verbal and nonverbal skills that are appropriate for culturally diverse groups. X-ALT-DESC;FMTTYPE=text/html:This training is a part of the \;Communication Skills for Success \;program offered in partnership with Kapi'\;olani Community College and the Chamber of Commerce Hawaii. \;
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\nThe use of technology is vital to our daily communication. Whether we communicate through emails or hold conversations on the phone\, etiquette is important. Cultural factors can also create diverse communication challenges and situations. When you develop an understanding of differences and experiences\, it helps to promote acceptance and respect for other ideas and viewpoints. Topics include:\n

Email and Phone Communication
Inter- and Cross-cultural Communication

\n Learner Outcomes:
\n \;\n

By the end of the program\, participants will be able to:

\n\n

Use appropriate etiquette when communicating in emails.
Use appropriate etiquette when communicating on the phone.
Practice skills to improve intercultural and cross-cultural communication skills.
Identify generational and regional differences and adapt communication styles to respective individuals.
Use verbal and nonverbal skills that are appropriate for culturally diverse groups.

\n LOCATION:Online via Kapiolani Community College UID:e.2453.1112636 SEQUENCE:3 DTSTAMP:20260704T064501Z URL:https://business.cochawaii.org/events/details/communicating-with-your-customers-1112636 END:VEVENT END:VCALENDAR