Communicating with Your Customers

Please check individual event listings below for notices of postponement, restrictions or transition to webinars. Additional webinars are forthcoming. Please check back for updates.

The Chamber hosts numerous events and seminars throughout the year in support of our members.

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Name: Communicating with Your Customers
Date: July 7, 2020 - July 9, 2020
Event Description:
This training is a part of the Communication Skills for Success program offered in partnership with Kapi'olani Community College and the Chamber of Commerce Hawaii. 

The use of technology is vital to our daily communication. Whether we communicate through emails or hold conversations on the phone, etiquette is important. Cultural factors can also create diverse communication challenges and situations. When you develop an understanding of differences and experiences, it helps to promote acceptance and respect for other ideas and viewpoints. Topics include:
  • Email and Phone Communication
  • Inter- and Cross-cultural Communication
Learner Outcomes:
 

By the end of the program, participants will be able to:

  • Use appropriate etiquette when communicating in emails.
  • Use appropriate etiquette when communicating on the phone.
  • Practice skills to improve intercultural and cross-cultural communication skills.
  • Identify generational and regional differences and adapt communication styles to respective individuals.
  • Use verbal and nonverbal skills that are appropriate for culturally diverse groups.
Location:
Online via Kapiolani Community College 
Date/Time Information:

July 7, July 9 (2 sessions)
3:00-5:00 PM HST

 

Contact Information:
Katie Kaahanui, Education and Workforce Development Coordinator
Fees/Admission:

IMPORTANT! Check with your employer to see if you're eligible for Employment & Training Fund benefits - you may be able to have your dues completely covered! Click here to fill out the ETF form to be submitted along with your registration.


$55 (Chamber Member)
HOW TO REGISTER: Please register and pay for your selected course(s) on the Kapi'olani Community College Continuing Education website HERE. Payment can be made directly on their website via credit card, or you can also mail in payment via check to Kapiolani Community College.

Member Discount Code: COC10


$65 (Non-member)
HOW TO REGISTER: Please register and pay for your selected course(s) directly on the Kapi'olani Community College Continuing Education website HERE. Payment can be made directly on their website via credit card, or you can also mail in payment via check to Kapiolani Community College.

 

Kapi‘olani Community College Refund/Drop Policy:

100% refund: Notification to Non-Credit Registration made 10 business days or more prior to start date of course.
50% refund: Notification to Non-Credit Registration made 5-9 business days prior to start date of course.
0% refund: Notification to Non-Credit Registration made less than 5 business days prior to start date of course.

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