Senior IT Manager

Posted: 11/07/2021

POSITION SUMMARY
Responsible for the management, strategy and execution of all aspects of IT for the Hawaii Region.  This individual sets the direction for the division, establishes goals and objectives and is ultimately responsible for the division’s success.  Responsibilities include planning, organizing, allocating resources and managing day-to-day operations of the division.  This includes the efficient operation and maintenance of all infrastructure, computer systems, applications and data and voice communications.
EDUCATION REQUIREMENT
 • Bachelor’s degree in related business or technical areas, or an equivalency of education and work experience
EXPERIENCE REQUIREMENTS
• Minimum 5 years of management experience, including delegation, evaluation, development of staff/contractors, long-range strategic planning and ability to build strong vendor relationships.
• 3-5 years management experience in production with industrial control systems responsibilities
• Proven success in developing personnel
• Deep knowledge of infrastructure technologies, data center, server, virtualization, storage, network, voice and disaster recovery/business continuity
• Experience managing multiple IT support functions including ERP and application development
• Working knowledge of an oil and gas, logistics, retail or refinery operations preferred
• Fluent in English, both oral and written required
• Proven experience in Business Technology infrastructure, strategic planning and development, project management and management oversight of IT policies and procedures
• Experience developing and managing regulated (PCI & SOX complaint) environments
MAJOR ACCOUNTABILITIES
• Develop and implement strategic plan to support the growth of the business.  Works closely with leaders to assess the needs and oversee planning and implementation of Hawaii-based projects
• Oversight of all region-based projects (initiation-transfer to operations & closeout)
• Prioritization of portfolio based on business priorities, budget and schedule creation, communications and overall successful outcome of IT projects
• Responsible for resolving problems that can stand in the way of achieving division goals, whether by implementing process improvements or by taking corrective actions.
• Reliable and engaged in furthering organizational goals, demonstrated by maintaining high standards of personal performance, professional growth and attendance.
• Responsible to communicate corporate IT policies and procedures, followed by training and support
• Responsible for people leader activities such as screening, hiring, promotion, annual performance reviews, coaching/mentoring/disciplining
• Prepares and manages annual budget for regional IT to include tracking expenses, purchase order approvals and spends within financial authority.  Oversees IT-related resource selections
• Directs research by studying organization goals, strategies, best practices and business needs
• Professional behaviors that mirror our Company values of Integrity, Creativity, Hard Work and Respect for Others.
• Manage vendors and maintain relationships as an extension of the business
• Develop playbooks to improve processes and information sharing across IT and BCP teams
• Supervise IT and OT/IT professional staff
• Perform other duties as assigned
 
COMPETENCIES
Business Understanding:  Demonstrates understanding of business and how actions contribute to company performance.
Strategic Agility:  Sees ahead clearly; can anticipate future consequences and trends accurately; has broad knowledge and perspective; Is future oriented; can articulately paint credible pictures and visions
Decision Quality:  Makes good decisions (without considering how much time it takes) based upon a mixture of analysis, wisdom, experience and judgment
Communication Skills: Ability to express oneself clearly in business writing and through conversations
Project Management: Capable of managing multiple projects, under the project management framework, including security activities, high-level deliverables and follow up with stakeholders
Building Collaborative Relationships:  The ability to develop, maintain and strengthen partnerships with others inside or outside the organization who can provide information, assistance and support
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. 
  • Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • Must have ability to read and interpret data; prepare written communications and reports.
  • Must have excellent communications skills with the ability to coach and counsel others.
  • Must have physical ability to utilize office communications and computer equipment.
  • Must be available to respond to facility emergency and/or business-related needs during off-hours.
  • Ability to stand and walk.
  • Ability to see with 20/40 vision (corrective lenses acceptable).
  • Ability to hear (hearing aids acceptable) to be able to communicate with internal and external individuals, and for safety purposes.
  • Some reaching overhead, gripping, wrist movement, and finger dexterity,
  • Ability to push/pull with arms up to a force of 20 pounds.