IT Infrastructure Manager

Posted: 10/27/2021

Location: Kailua-Kona, HI  

Summary: Forever Oceans is looking for an adventurous, technically strong, and versatile Infrastructure Manager to help build and manage  cutting-edge IT systems across an organization with a global footprint. You’ll be joining a highly motivated, multi-disciplinary team focused on  revolutionizing the way fish is produced. Successful candidates will have prior experience leading a team responsible for developing and  maintaining reliable, secure, and scalable global enterprise networks, cloud-based infrastructure - ensuring all enterprise resources are secure. In  addition, the Infrastructure Manager will be expected to be a subject matter expert regarding strategic infrastructure planning with strong technical  and operational skills. This position reports directly to the IT Manager

The position is a full-time position working out of Forever Oceans’ Research and Development Center (RDC), located in Kailua-Kona, Hawaii.  Responsibilities: 

Set and maintain security standards across cloud-based, office, and remote locations, including VPC’s, VPN’s, Firewalls, switches, and  long-range wireless. 

Build, maintain, and monitor database solutions, including MongoDB and SQL. 

Manage cloud-based infrastructure including AWS Iaas, Paas technologies, directory services, web hosting, logging systems, and  maintaining enterprise software for CRM and ERP support. 

Monitor Infrastructure performance. 

Assist with developing and managing IT assets and configuration management databases. 

Manage service components, including firmware, patch management, updates, provisioning, and configuration. 

Manage network infrastructures such as routers, switches, firewalls, servers, data centers, and cloud infrastructure, including local site  cabling, wireless standards, configuration, and topology. 

Manage Power delivery services related to electrical service demarcation, UPS, PDU’s and generators. 

Manage telecommunications systems, including POTS and IP Based systems. 

Develop and maintain infrastructure disaster response protocols. 

Design systems with high availability and redundancy in mind. 

Work with the service desk manager to ensure proper execution of SLAs, change management, incident management, and minimize  downtime. 

Work with the operations manager to ensure site reliability, provide expert feedback to DevOps/SysOps teams, and ensure that service  transition/operation goals are met. 

Work with the Business Analyst to ensure governance, resource, and risk optimization goals are being delivered based on corporate  strategic planning initiatives. 

Develop, maintain and test data and configuration backups. 

Develop and maintain infrastructure disaster response protocols. 

Ensure infrastructure-related audits are completed routinely. 

Design and implement continuous improvement programs. 

Lead development and IT lifecycle initiatives. 

Maintain relationships with 3rd party service providers and vendors. 

Maintain infrastructure-related budget items. 

Perform cost analysis, predict trends and participate in budget planning. 

Work with CTO, IT Director, project management group in strategic planning activities. 

Manage a team of 3-6 direct reports. 

Forever Ocean’s policy requires that all employees receive a COVID-19 vaccination

Desired Experience: 

BS in an IT-related field OR equivalent experience and certifications. 

At least 5 years experience managing teams responsible for architecture design, lifecycle management, infrastructure planning, and  operation. 

Strong management skills. 

Network related certification(s) (e.g. CompTIA Network+, CCNA). 

Security related certification(s) (e.g. CompTIA Security+, CCNP Security). 

Understanding or ITILv3 and ITILv4 (Certification preferred). 

Ability to understand business needs and objectives and align IT processes and infrastructure with those needs. Ability to work with remote/international teams; Spanish language skills are a plus! 

Desired Qualities: 

Ability to work in a dynamic and fast-paced environment. 

Quickly adapts to unfamiliar technologies and situations to provide solutions that align with company business objectives.

Passion for working on cutting-edge technologies and eagerness to learn new things. 

Team player with excellent time management, prioritization, and organizational skills. 

Ability (and desire) to work at Forever Oceans Research and Development center in Kailua-Kona, HI. 

Any real-world work experience in a marine environment is a plus. 

A love of the ocean. 

About Forever Oceans 

Forever Oceans is a VC-funded mariculture startup that aspires to be the world leader in end-to-end sustainable offshore aquaculture solutions.  Formed from a spinout of defense giant Lockheed Martin Corporation, Forever Oceans combines advanced technology and biology to build  modular, environmentally friendly offshore fish farms. Our approach will ensure that delicious, sustainable seafood will be available for worldwide  consumption today and for future generations.