Elder Care Coordinator

Posted: 10/11/2021

POSITION SUMMARY

The Elder Care Coordinator oversees the coordination of the client’s long-term care, serves as an advocate and problem solver, and empowers the client and family with the knowledge needed to make good care decisions.


ESSENTIAL DUTIES AND RESPONSIBILITIES

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
 
Client Relations Duties:

  • Serve as experienced eldercare professional and client advocate on the Legal Team.

  • Provide written client care assessments to identify parameters of care and capacity.

  • In general act as a “law firm representative” to the client and family.

Serve as an ongoing resource to client and family by answering questions, visiting
the client, and periodically reviewing the status of plan recommendations in view
of changed circumstances.

  • Provide support, guidance, and advocacy during a crisis. Help plan for the

possibility of incapacity or disability.

  • Facilitate client/family access to community resources.

  • Work in collaboration with other members of the Firm serving the client as well as others outside of the Firm including long-term care administrators, physicians, caregiver and home health agencies, case managers, care facility personnel and others.

  • Maintain confidentiality of all client information, including the fact that someone

is a client, except as necessary to obtain services for that client, or with the client’s express, written approval as noted on the Firm’s authorization to represent form.

  • Assist with execution of legal documents (witnessing, signing, etc.)

  • Assist in gathering required signatures, documents, etc. for public benefits applications.

  • Advocate for the elder client with residential facilities, service providers and medical personnel.

Community Relations and Marketing Duties:

  • Act as a community liaison, develop business for the firm, and speak on behalf of the Firm and its holistic approach to elder law.

  • Stay current on care options in the community, including the variety of options and their quality.

  • Educate the community about the firm’s services and service model through speaking engagements, articles and networking. 

SKILLS QUALIFICATIONS  

  • Compassionate heart with a love for elders

  • Minimum 10 years of field experience working with older adults to help resolve geriatric care issues

  • Comprehensive knowledge of the long-term care system and services/resources including housing on the Island of Oahu

  • Self-motivated and disciplined work ethic

  • Demonstrated ability to lead change and effectively manage conflict and crisis situations

  • Excellent written and verbal communication skills.

  • Valid Hawaii driver’s license and proof of insurance – extensive travel around certain areas of Oahu required

EDUCATION and/or EXPERIENCE

  • Bachelor’s degree with emphasis in geriatric social work or nursing helpful

WORK SCHEDULE

Part time, Monday – Friday, with ability to set own schedule
 
EQUIPMENT, MACHINES, VEHICLES USE

Desktop computers
Notebook computers
Personal computers
 
WORK ENVIRONMENT 

Indoor, small office. Low to moderate noise level.