The Chamber represents more than 2,000+ businesses of all sizes representing 210,000 employees from a wide variety of industries that are contributing more than $32 billion in revenue to Hawaii’s economy.
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ONLINE REGISTRATION IS CLOSED. Please email tfetui@cochawaii.org, if you wish to register.
With Hawaii’s economy and businesses dependent on the tourism industry, how can the travel industry rebound, how can our tourism workforce return to work and what will travel beyond our own shores look like in the future? Join this informative session to hear from industry experts, as they answer these questions and yours.
Register to attend this webinar for updates from experts with Kaiser Permanente, Alaska Airlines, Hawaii Tourism Authority, Hawaiian Airlines, Outrigger Hotel & Resorts, Southwest Airlines and our government officials.
- Daniel Chun, Director of Sales, Community and Public Relations, Alaska Airlines
- Dr. Deb Friesen, Kaiser Permanente
- Steve Goldberg, SVP of Operations and Hospitality, Southwest Airlines
- Pattie Herman, VP Marketing & Product Development, Hawaii Tourism Authority
- Blaine Miyasato, Managing Director, State Government Affairs, Hawaiian Airlines
- Jeff Wagoner, CEO & President, Outrigger Hotels & Resorts
Can't join us live? No problem! Register to attend and we will send you the recording of the event afterwards.
Brought to you in partnership with the Hawaii, Kapolei, Kauai, Kona-Kohala, Maui and Molokai Chambers of Commerce, Hawaii State Bar Association, Hawaii Visitors & Conventions Bureau, SHRM Hawaii and University of Hawaii.
Dr. Deb Friesen, MD, MBA, FACP
Physician Advisor, Customer Clinical Solutions
National Sales and Account Management
Kaiser Permanente
Dr. Deb Friesen is an Internal Medicine physician who trained at the University of Colorado, including a Chief Residency year. She was in private practice for 11 years before joining Kaiser Permanente 14 years ago. As part of the Colorado Permanente Medical group she was on the Board of Directors for 5 years, and was Board Chair for two of those years.
She is a Fellow of the American College of Physicians and recently graduated with honors with her MBA through the University of Denver.
Daniel Chun
Director of Sales, Community Service & Public Relations - Hawaii
Alaska Airlines
Daniel Chun leads the airline's sales, marketing, public affairs and community outreach efforts throughout the State of Hawaii.
Chun has nearly two decades of experience in Hawaii's tourism industry, starting at Hawaii Visitors and Convention Bureau. Additional prior roles include special assistant to the State of Hawaii's Governor-appointed tourism liaison and executive director of the Honolulu Gay & Lesbian Cultural Foundation.
Born and raised in Honolulu, Chun is a graduate of UH Manoa with a BS in travel industry management. He has his private pilot license and serves on the boards of Public Schools of Hawaii Foundation, Hawaii Lodging & Tourism Association, Diamond Head Theatre and the University of Hawaii Alumni Association.
Pattie Herman
Vice President, Marketing & Product Development
Hawaii Tourism Authority
Blaine Miyasato
Managing Director - State Government Affairs
Hawaiian Airlines
Miyasato began his career at Hawaiian as a flight attendant in 1985. He was promoted to manager of product development in 1993 and thereafter was appointed to key management positions of increasing responsibility in the areas of product development, inflight services, and business process improvement.
Prior to his current position, Miyasato served as vice president of customer services in Hawaiian’s operations department. During that time, he directed a company task force to implement a series of operational improvements that has resulted in Hawaiian becoming the nation’s leader in on-time performance as well as one of the highest ranked carriers for baggage handling. He previously led the development of Hawaiian’s award-winning “Hawaii Starts Here” onboard service program highlighting Hawaii’s culture, music and natural beauty.
Steve Goldberg
SVP of Operations and Hospitality
Southwest Airlines
Steve has more than 25 years in the airline industry and joined Southwest in 1996. He served as Senior Director Ground Operations Employee Resources and Senior Director Station Operations after holding Station Leadership roles at BDL, BWI, FLL, and LAS. In 2014, Steve was appointed Vice President of Ground Operations and led the Team that supports more than 20,000 Ground Operations Employees. In 2017, Steve assumed the responsibility of Senior Vice President Ground Operations & Provisioning, and then in 2018 became Senior Vice President of Operations & Hospitality. In his current position, he oversees the strategic planning and operational execution of Southwest’s Ground Operations & Provisioning, Cargo & Charters, and Customer Support & Services Departments, as well as champions hospitality efforts for all Southwest Employees. Additionally, he serves as Southwest’s Emergency Response Director, guiding the business through a variety of crises including our most recent COVID-19 response.
Mahalo to our sponsor!
Date and Time
Thursday Jul 9, 2020
1:00 PM - 2:30 PM HST
Thursday, July 9, 2020
1:00 - 2:30 PM HST
Location
Register to attend and the webinar link information will be emailed to you on Wednesday, July 8, 2020.
Fees/Admission
Complimentary for Chamber member
$35 Non-member
Online Registration Closes on Wednesday, July 8, 2020 at 5:00 PM.
Contact Information
Tricia Fetui, Senior Director of Events
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