Coffee Talks Presented by Navian Hawaii: The Caregiving Workforce: How Employers and Employees Navigate a Growing Reality

David Nguyen is the Chief Operating Officer of Navian Hawaiʻi, a nonprofit healthcare organization providing hospice and palliative care services across Oʻahu. He oversees enterprise operations including clinical operations, IT and cybersecurity, facilities and capital projects, supply chain, and organizational strategy.
David has spent over a decade working in information technology and operations, with experience spanning healthcare systems, infrastructure, data, and process optimization. Over the past six years at Navian Hawaiʻi, he has helped lead organizational growth, operational transformation, and long-term strategic planning in support of patient-centered care.
Born and raised in Kalihi, David brings a deep understanding of Hawaiʻi’s local communities and the importance of accessible, culturally grounded healthcare. He earned both his undergraduate degree and MBA from the University of Hawaiʻi at Mānoa and remains committed to strengthening Hawaiʻi’s healthcare ecosystem through thoughtful leadership and community partnership.
 

Jennifer’s passion to serve others and the community, combined with nearly 20 years of fund development experience driving strategy, execution, and building incredible teams, has allowed her to partner with generous donors to raise nearly $60 Million for education, healthcare, and social services organizations across the state of Hawaii.

Jennifer is dedicated to the NonProfit community sharing her expertise as exemplified by her participation on national and local boards. Recognized by Hawaii Business Magazine as 20 for the Next 20: Hawaii’s People to Watch, she has also been recognized by Pacific Business News’ “Women Who Mean Business,” is a “Forty Under 40” honoree, and a Patsy T. Mink Fellow.  Jennifer was also honored with the first “Young Professional of the Year” award by the Chamber of Commerce Hawaii and is a proud Rotarian of the Rotary Club of Honolulu. She serves as Board of Director for the Association of Fundraising Professionals U.S. Foundation for Philanthropy, EPIC ‘Ohana, and Board of Trustee for Abilities Unlimited Hawaii.

In addition to her CFRE and CFRM designations, Jennifer is a certified Master Trainer for the Association of Fundraising Professionals, a Charitable Estate Planning Institute Fellow, and received her certification for Nonprofit Board Consulting. She is a proud graduate of Hawaii Baptist Academy, the University of Hawaii at Mānoa, and Azusa Pacific University where she received her MA in Organizational Leadership.

Hilton R. Raethel, MPH, MHA
President and Chief Executive Officer
Healthcare Association of Hawaii

Mr. Raethel has more than 30 years of experience in the healthcare industry, including 12 years in Southern California and more than 20 years in Hawaii.  His areas of experience include healthcare association management, healthcare workforce development, governmental relations, business development, reimbursement, decision support, payor and provider contracting, medical and quality management, and health plan operations.

He was named President and CEO of the Healthcare Association of Hawaii (HAH) in May 2017. The Association is the nonprofit trade group representing Hawaii’s hospitals, skilled nursing facilities, assisted living facilities, home health providers, Type II adult residential care homes, and hospices.

Before HAH, Mr. Raethel served in executive roles at Hawaii Medical Services Association (HMSA), a Blue Cross Blue Shield affiliate.  He also previously served at Hawaii Pacific Health, and at Loma Linda University Health Center. 

He has a Master of Public Health (MPH) and Master in Health Administration (MHA).
He is married with four children, and enjoys stand-up paddleboarding, working on home improvement projects, and spending time with his family.